Ratings and Reviews

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Drive sales by including user reviews and ratings. Reviews and ratings are a proven sign of trust; they allow brands to receive valuable and moderate feedback in the Administration Interface. The Ratings and Reviews feature also comes with the functionality to add text-free reviews and star ratings.

Video tutorial

For more details about managing ratings and reviews, check the video:

Ratings & Reviews capabilities available in Spryker

NAME MARKETPLACE COMPATIBLE AVAILABLE IN ACP
Spryker No No
Bazaarvoice No Yes

Current constraints

The feature has the following functional constraints, which are going to be resolved in the future:

  • Product reviews are linked to locales but not stores.
  • A review is available in all the stores that share the locale of the store in which it has been originally created.
BACK OFFICE USER GUIDES THIRD-PARTY INTEGRATIONS
Manage product reviews in the Back Office Bazaarvoice
Integrate Bazaarvoice
Configure Bazaarvoice
Disconnect Bazaarvoice
INSTALLATION GUIDES GLUE API GUIDES DATA IMPORT TUTORIALS AND HOWTOS
Install the Product Rating and Reviews feature Managing product ratings and reviews using Glue API File details: product_review.csv HowTo: Configure product reviews
Install the Product Rating and Reviews Glue API Retrieve product reviews when retrieving abstract products
Install the Product Rating and Reviews + Product Group feature Retrieving product reviews when retrieving concrete products