Create merchant users

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A merchant user is a user that performs tasks on behalf of a merchant in the Merchant Portal. To create a merchant user in the Back Office, follow the steps:

  1. Go to Marketplace > Merchants.
  2. Next to the merchant you want to create a merchant user for, click Edit. This opens the Edit Merchant: {Merchant_ID} page.
  3. Click the Users tab.
  4. Click Add Merchant User.
  5. On the CREATE MERCHANT USER page, enter the following details:
  • E-MAIL
  • FIRST NAME
  • LAST NAME

  1. Click Create. This opens the Edit Merchant: {MERCHANT_ID} page with a success message displayed. The merchant user is displayed in the list.

  2. Optional: Activate the merchant user by clicking Activate next to it. This refreshes the page with a success message displayed. A password reset email has been sent to the user’s email address. After resetting the password, the user can log into the Merchant Portal.

ATTRIBUTE DESCRIPTION
E-MAIL This email address is used as a username to log into the Merchant Portal.