Log into the Back Office
Edit on GitHubIf you are not logged into the Back Office, take the following steps.
Prerequisites
- To log in with a Back Office account, create and activate the account in Users > Users. An existing Back Office user or a developer can create accounts. For detailed instructions, see Create users.
- To log in with a single sign-on(SSO), check the requirements with your development team. For more details about SSO authentication, see Identity Access Management.
Log in with a Back Office account
On the Back Office login page, enter the EMAIL and PASSWORD of your account and click Login.
If you don’t have a login URL, your Back Office administrator or a developer can provide you with it.
Restore a Back Office password
- On the Login page, click Forgot password?.
- Enter the EMAIL that was used for your Back Office account registration and click Recover password. You should receive an email with the link to restore your password.
- In the email, click the change password link. This opens the Reset password page in the Back Office.
- In the Password and Repeat password fields, enter your new password.
- Click Reset.
Your password is now updated. To log in, enter the new password in the login form.
Log in with a single sign-on
If SSO is configured for the Back Office, you can log in with a third-party account as follows:
- In the login form, click Login with {Third-party service name}. This opens the third-party sign-in page.
- Sign into the third-party system by entering your username and password.
This logs you in and opens the Back Office home page.
Next steps
Best practices: Manage users and their permissions with roles and groups
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