View merchant order invoice documents in the Merchant Portal

This document describes how to open the invoices of a merchant order in the Merchant Portal.

Prerequisites

The merchant order must have a generated invoice. In the default marketplace state machine, the invoice of a merchant is generated when the merchant ships the items of the order. For details, see Managing merchant orders.

Viewing merchant order invoice documents

1. Go to Merchant Portal > Orders.
2. Click the order you want to check or click Details next to it. This opens the Order [Order ID] page.
3. Scroll to the Documents card. The invoices issued for your part of the order are listed with their reference and date.
4. In the Files column, click PDF. The invoice page opens in a new browser tab. To save the invoice as a PDF file, click Save as PDF and select the PDF printer in the print dialog.

Merchant orders without an invoice show No documents for this order.

You can open only the invoices of your own merchant orders. A link to the invoice of another merchant or to the invoice of the marketplace operator answers with a 404 page.

Reference information: Viewing merchant order invoice documents