Product Experience Management

The Product Experience Management (PEM) capability covers three ways of working with product data beyond the standard Back Office product forms: bulk CSV imports and exports, control over which product attributes appear on the Storefront, and a Glue Backend API for programmatic product management.

The three features are independent. Install only the ones you need.

Features

Back Office Product CSV Import and Export

Back Office users import and export product data in bulk through a guided CSV workflow, with schema-driven column mapping, batch processing, and per-row error reporting. Use it for bulk changes that a person prepares and reviews, and for one-time or scheduled data loads.

See Back Office product CSV import and export feature overview and Install the Back Office Product CSV Import and Export feature.

Product Attribute Visibility

Configure where each product attribute is displayed on the Storefront — Product Detail Page, Product Listing Page, cart, or nowhere at all — and publish those rules to storage.

This feature is documented under Product Information Management, because it governs how product information is displayed. See Product Attribute Visibility and Install the Product Attribute Visibility feature.

Products Backend API

External systems create, read, and update products over HTTP at /products on the Glue Backend API. Every request runs through the same business rules as the Back Office. Use it for ongoing programmatic access from a custom Back Office application or a third-party system such as a PIM or an ERP.

See Products Backend API, Glue API: Manage products, and Install the Products Backend API.

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