Install the SSP Inquiry Management feature

Last updated: April 11, 2025

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This document describes how to install the Self-Service Portal (SSP) Inquiry Management feature.

Prerequisites

FEATURE	VERSION	INSTALLATION GUIDE
Spryker Core	202512.0	Install the Spryker Core feature
Self-Service Portal	202512.0	Install Self-Service Portal

Install the required modules

Install the required modules using Composer:

composer require spryker-feature/self-service-portal:"^202512.0" --update-with-dependencies

Verification

Make sure the following packages are now listed in composer.lock:

MODULE	EXPECTED DIRECTORY
SelfServicePortal	vendor/spryker-feature/self-service-portal

Set up configuration

CONFIGURATION	SPECIFICATION	NAMESPACE
FileSystemConstants::FILESYSTEM_SERVICE	Configures the Flysystem service for managing file uploads, specifying the adapter and storage path for inquiry-related files.	Spryker\Shared\FileSystem
SelfServicePortalConstants::BASE_URL_YVES	Defines the base URL for the Yves frontend, which is used to construct links in email notifications sent for inquiries.	SprykerFeature\Shared\SelfServicePortal
SelfServicePortalConstants::DEFAULT_TOTAL_FILE_MAX_SIZE	Sets a maximum total size for all files that can be uploaded with a single inquiry, preventing excessively large submissions.	SprykerFeature\Shared\SelfServicePortal
SelfServicePortalConstants::DEFAULT_FILE_MAX_SIZE	Sets a maximum size for a single file that can be uploaded with an inquiry.	SprykerFeature\Shared\SelfServicePortal
SelfServicePortalConstants::INQUIRY_STORAGE_NAME	Defines the storage name for inquiry files in the Flysystem configuration, linking to the specified file system service.	SprykerFeature\Shared\SelfServicePortal
SelfServicePortalConfig::getInquiryInitialStateMachineMap()	Maps an inquiry’s state machine process to its initial state, determining the starting point of the inquiry workflow.	SprykerFeature\Shared\SelfServicePortal
SelfServicePortalConfig::getSspInquiryStateMachineProcessInquiryTypeMap()	Maps each inquiry type to a specific state machine process, allowing for different workflows based on the inquiry’s nature.	SprykerFeature\Shared\SelfServicePortal
SelfServicePortalConfig::getSspInquiryCancelStateMachineEventName()	Defines the name of a state machine event that is triggered to cancel an inquiry.	SprykerFeature\Shared\SelfServicePortal
SelfServicePortalConfig::getSspInquiryAvailableStatuses()	Provides a list of all possible statuses that an inquiry can have, which are used for filtering and display purposes.	SprykerFeature\Shared\SelfServicePortal
SelfServicePortalConfig::getInquiryStatusClassMap()	Maps inquiry statuses to corresponding CSS class names, allowing for visual styling of status indicators in the user interface.	SprykerFeature\Zed\SelfServicePortal
SelfServicePortalConfig::getInquiryPendingStatus()	Specifies which inquiry status is considered “Pending,” which is used for dashboard widgets and filtering.	SprykerFeature\Zed\SelfServicePortal
SalesConfig::getSalesDetailExternalBlocksUrls()	Extends the order details page in the Back Office by adding a block to display related inquiries.	Spryker\Zed\Sales

config/Shared/config_default.php

<?php

use Spryker\Service\FlysystemLocalFileSystem\Plugin\Flysystem\LocalFilesystemBuilderPlugin;
use Spryker\Shared\FileSystem\FileSystemConstants;
use SprykerFeature\Shared\SelfServicePortal\SelfServicePortalConstants;

$config[FileSystemConstants::FILESYSTEM_SERVICE] = [
     'ssp-inquiry' => [
        'sprykerAdapterClass' => Aws3v3FilesystemBuilderPlugin::class,
        'key' => getenv('SPRYKER_S3_SSP_CLAIM_KEY') ?: '',
        'secret' => getenv('SPRYKER_S3_SSP_CLAIM_SECRET') ?: '',
        'bucket' => getenv('SPRYKER_S3_SSP_CLAIM_BUCKET') ?: '',
        'region' => getenv('AWS_REGION') ?: 'eu-central-1',
        'version' => 'latest',
        'root' => '/ssp-inquiry',
        'path' => '',
    ],
];

$config[SelfServicePortalConstants::BASE_URL_YVES] = 'https://your-yves-url';
$config[SelfServicePortalConstants::DEFAULT_TOTAL_FILE_MAX_SIZE] = getenv('SPRYKER_DEFAULT_TOTAL_FILE_MAX_SIZE') ?: '100M';
$config[SelfServicePortalConstants::DEFAULT_FILE_MAX_SIZE] = getenv('SPRYKER_DEFAULT_FILE_MAX_SIZE') ?: '20M';
$config[SelfServicePortalConstants::INQUIRY_STORAGE_NAME] = 'ssp-inquiry';

src/Pyz/Shared/SelfServicePortal/SelfServicePortalConfig.php

<?php

namespace Pyz\Shared\SelfServicePortal;

use SprykerFeature\Shared\SelfServicePortal\SelfServicePortalConfig as SprykerSelfServicePortalConfig;

class SelfServicePortalConfig extends SprykerSelfServicePortalConfig
{
    public function getInquiryInitialStateMachineMap(): array
    {
        return [
            'SspInquiryDefaultStateMachine' => 'created',
        ];
    }

    public function getSspInquiryStateMachineProcessInquiryTypeMap(): array
    {
        return [
            'general' => 'SspInquiryDefaultStateMachine',
            'order' => 'SspInquiryDefaultStateMachine',
            'ssp_asset' => 'SspInquiryDefaultStateMachine',
        ];
    }

    /**
     * @return string
     */
    public function getSspInquiryCancelStateMachineEventName(): string
    {
        return 'cancel';
    }

    /**
     * @return array<string>
     */
    public function getSspInquiryAvailableStatuses(): array
    {
        return [
            'pending',
            'in_review',
            'approved',
            'rejected',
            'canceled',
        ];
    }
}

src/Pyz/Zed/Sales/SalesConfig.php

<?php

namespace Pyz\Zed\Sales;

use Spryker\Zed\Sales\SalesConfig as SprykerSalesConfig;

class SalesConfig extends SprykerSalesConfig
{
    /**
     * @return array<string>
     */
    public function getSalesDetailExternalBlocksUrls(): array
    {
        $projectExternalBlocks = [
            'inquiries' => '/self-service-portal/list-order-inquiry'
        ];

        $externalBlocks = parent::getSalesDetailExternalBlocksUrls();

        return array_merge($externalBlocks, $projectExternalBlocks);
    }
}

Set up database schema

Apply schema updates:

console propel:install

Verification

Make sure the following tables have been created in the database:

spy_ssp_inquiry
spy_ssp_inquiry_file
spy_ssp_inquiry_sales_order
spy_ssp_inquiry_sales_order_item
spy_ssp_inquiry_ssp_asset

Set up transfer objects

Generate transfer classes:

console transfer:generate

Add state machine configuration

Create an XML configuration file for the state machine.

config/Zed/StateMachine/SspInquiry/SspInquiryDefaultStateMachine.xml

<?xml version="1.0"?>
<statemachine
        xmlns="spryker:state-machine-01"
        xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
        xsi:schemaLocation="spryker:state-machine-01 http://static.spryker.com/state-machine-01.xsd"
>
    <process name="SspInquiryDefaultStateMachine" main="true">

        <states>
            <state name="created"/>
            <state name="pending"/>
            <state name="in_review"/>
            <state name="canceled"/>
            <state name="approved"/>
            <state name="rejected"/>
            <state name="closed"/>
        </states>
        <transitions>
            <transition happy="true">
                <source>created</source>
                <target>pending</target>
                <event>initiate</event>
            </transition>
            <transition happy="true">
                <source>pending</source>
                <target>in_review</target>
                <event>start_review</event>
            </transition>
            <transition happy="true">
                <source>pending</source>
                <target>canceled</target>
                <event>cancel</event>
            </transition>
            <transition>
                <source>in_review</source>
                <target>approved</target>
                <event>approve</event>
            </transition>
            <transition>
                <source>in_review</source>
                <target>rejected</target>
                <event>reject</event>
            </transition>
        </transitions>
        <events>
            <event name="initiate" onEnter="true"/>
            <event name="start_review" manual="true"/>
            <event name="cancel" manual="true"/>
            <event name="approve" manual="true" command="SspInquiry/Approve"/>
            <event name="reject" manual="true" command="SspInquiry/Reject"/>
        </events>
    </process>

</statemachine>

Add the Inquiries section to navigation.xml:

config/Zed/navigation.xml

<?xml version="1.0"?>
<config>
    <ssp>
        <self-service-portal-inquiries>
            <label>Inquiries</label>
            <title>Inquiries</title>
            <bundle>self-service-portal</bundle>
            <controller>list-inquiry</controller>
            <action>index</action>
        </self-service-portal-inquiries>
    </ssp>
</config>

Verification

Make sure that, in the Back Office, the **Customer portal** > **Inquiries** menu item is available.

Set up behavior

PLUGIN	SPECIFICATION	NAMESPACE
CreateSspInquiryPermissionPlugin	Allows customer to create inquiries.	SprykerFeature\Shared\SelfServicePortal\Plugin\Permission
ViewBusinessUnitSspInquiryPermissionPlugin	Allows customer to view inquiries within the same company business unit.	SprykerFeature\Shared\SelfServicePortal\Plugin\Permission
ViewCompanySspInquiryPermissionPlugin	Allows customer to view inquiries within the same company.	SprykerFeature\Shared\SelfServicePortal\Plugin\Permission
SspInquiryRouteProviderPlugin	Provides Yves routes for the SSP inquiry feature.	SprykerFeature\Yves\SelfServicePortal\Plugin\Router
SspInquiryRestrictionHandlerPlugin	Restricts access to inquiries and inquiry details pages for non-company users.	SprykerFeature\Yves\SelfServicePortal\Plugin\ShopApplication
FileSizeFormatterTwigPlugin	Adds a Twig filter to format file sizes in a human-readable format.	SprykerFeature\Zed\SelfServicePortal\Communication\Twig
SspInquiryDataImportPlugin	Introduces the `ssp-inquiry` import type.	SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\DataImport
SspInquiryApprovedMailTypeBuilderPlugin	Sends an email on inquiry approval.	SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\Mail
SspInquiryRejectedMailTypeBuilderPlugin	Sends an email on inquiry rejection.	SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\Mail
SspInquiryListWidget	Displays inquiry list.	SprykerFeature\Yves\SelfServicePortal\Widget
SspInquirySspAssetManagementExpanderPlugin	Adds the inquiries table to Assets.	SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\SspAssetManagement
SspInquiryStateMachineHandlerPlugin	State Machine handler for inquiry processing.	SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\StateMachine
ApproveSspInquiryCommandPlugin	State Machine command that handles inquiry approval.	SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\SspInquiryManagement
RejectSspInquiryCommandPlugin	State Machine command that handles inquiry rejection.	SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\SspInquiryManagement
SspInquiryDashboardDataExpanderPlugin	Provides inquiry data for the dashboard.	SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\SspDashboardManagement

src/Pyz/Zed/Permission/PermissionDependencyProvider.php

use Spryker\Zed\Permission\PermissionDependencyProvider as SprykerPermissionDependencyProvider;
use SprykerFeature\Shared\SelfServicePortal\Plugin\Permission\CreateSspInquiryPermissionPlugin;
use SprykerFeature\Shared\SelfServicePortal\Plugin\Permission\ViewBusinessUnitSspInquiryPermissionPlugin;
use SprykerFeature\Shared\SelfServicePortal\Plugin\Permission\ViewCompanySspInquiryPermissionPlugin;

class PermissionDependencyProvider extends SprykerPermissionDependencyProvider
{
    protected function getPermissionPlugins(): array
    {
        return [
            new CreateSspInquiryPermissionPlugin(),
            new ViewBusinessUnitSspInquiryPermissionPlugin(),
            new ViewCompanySspInquiryPermissionPlugin(),
        ];
    }
}

src/Pyz/Client/Permission/PermissionDependencyProvider.php

use Spryker\Yves\Permission\PermissionDependencyProvider as SprykerPermissionDependencyProvider;
use SprykerFeature\Shared\SelfServicePortal\Plugin\Permission\CreateSspInquiryPermissionPlugin;
use SprykerFeature\Shared\SelfServicePortal\Plugin\Permission\ViewBusinessUnitSspInquiryPermissionPlugin;
use SprykerFeature\Shared\SelfServicePortal\Plugin\Permission\ViewCompanySspInquiryPermissionPlugin;

class PermissionDependencyProvider extends SprykerPermissionDependencyProvider
{
    protected function getPermissionPlugins(): array
    {
        return [
            new CreateSspInquiryPermissionPlugin(),
            new ViewBusinessUnitSspInquiryPermissionPlugin(),
            new ViewCompanySspInquiryPermissionPlugin(),
        ];
    }
}

src/Pyz/Yves/Router/RouterDependencyProvider.php

<?php

namespace Pyz\Yves\Router;

use Spryker\Yves\Router\RouterDependencyProvider as SprykerRouterDependencyProvider;
use SprykerFeature\Yves\SelfServicePortal\Plugin\Router\SelfServicePortalPageRouteProviderPlugin;

class RouterDependencyProvider extends SprykerRouterDependencyProvider
{
    /**
     * @return array<\Spryker\Yves\RouterExtension\Dependency\Plugin\RouteProviderPluginInterface>
     */
    protected function getRouteProvider(): array
    {
        return [
            new SelfServicePortalPageRouteProviderPlugin(),
        ];
    }
}

src/Pyz/Yves/ShopApplication/ShopApplicationDependencyProvider.php

<?php

namespace Pyz\Yves\ShopApplication;

use SprykerFeature\Yves\SelfServicePortal\Plugin\ShopApplication\SspInquiryRestrictionHandlerPlugin;
use SprykerFeature\Yves\SelfServicePortal\Widget\SspInquiryListWidget;
use SprykerFeature\Yves\SelfServicePortal\Widget\SspInquiryMenuItemWidget;
use SprykerShop\Yves\ShopApplication\ShopApplicationDependencyProvider as SprykerShopApplicationDependencyProvider;

class ShopApplicationDependencyProvider extends SprykerShopApplicationDependencyProvider
{
    protected function getGlobalWidgets(): array
    {
        return [
            SspInquiryListWidget::class,
            SspInquiryMenuItemWidget::class
        ];
    }

    protected function getFilterControllerEventSubscriberPlugins(): array
    {
        return [
            new SspInquiryRestrictionHandlerPlugin(),
        ];
    }
}

src/Pyz/Zed/DataImport/DataImportDependencyProvider.php

<?php

namespace Pyz\Zed\DataImport;

use Spryker\Zed\DataImport\DataImportDependencyProvider as SprykerDataImportDependencyProvider;
use SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\DataImport\SspInquiryDataImportPlugin;

class DataImportDependencyProvider extends SprykerDataImportDependencyProvider
{
    /**
     * @return array<\Spryker\Zed\DataImport\Dependency\Plugin\DataImportPluginInterface>
     */
    protected function getDataImporterPlugins(): array
    {
        return [
            new SspInquiryDataImportPlugin(),
        ];
    }
}

src/Pyz/Zed/FileManager/FileManagerDependencyProvider.php

<?php

namespace Pyz\Zed\FileManager;

use Spryker\Zed\FileManager\FileManagerDependencyProvider as SprykerFileManagerDependencyProvider;
use SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\FileManager\SspInquiryManagementFilePreDeletePlugin;

class FileManagerDependencyProvider extends SprykerFileManagerDependencyProvider
{
    /**
     * @return list<\Spryker\Zed\FileManagerExtension\Dependency\Plugin\FilePreDeletePluginInterface>
     */
    protected function getFilePreDeletePlugins(): array
    {
        return [
            new SspInquiryManagementFilePreDeletePlugin(),
        ];
    }
}

src/Pyz/Zed/Mail/MailDependencyProvider.php

<?php

namespace Pyz\Zed\Mail;

use Spryker\Zed\Mail\MailDependencyProvider as SprykerMailDependencyProvider;
use SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\Mail\SspInquiryApprovedMailTypeBuilderPlugin;
use SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\Mail\SspInquiryRejectedMailTypeBuilderPlugin;

class MailDependencyProvider extends SprykerMailDependencyProvider
{
    protected function getMailTypeBuilderPlugins(): array
    {
        return [
            new SspInquiryApprovedMailTypeBuilderPlugin(),
            new SspInquiryRejectedMailTypeBuilderPlugin(),
        ];
    }
}

src/Pyz/Zed/SelfServicePortal/SelfServicePortalDependencyProvider.php

<?php

namespace Pyz\Zed\SelfServicePortal;

use SprykerFeature\Zed\SelfServicePortal\SprykerSelfServicePortalDependencyProvider as SprykerSelfServicePortalDependencyProvider;
use SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\SspDashboardManagement\SspInquiryDashboardDataExpanderPlugin;
use SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\SspAssetManagement\SspInquirySspAssetManagementExpanderPlugin;
use SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\StateMachine\ApproveSspInquiryCommandPlugin;
use SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\StateMachine\RejectSspInquiryCommandPlugin;

class SelfServicePortalDependencyProvider extends SprykerSelfServicePortalDependencyProvider
{
    /**
     * @return array<int, \SprykerFeature\Zed\SelfServicePortal\Dependency\Plugin\DashboardDataExpanderPluginInterface>
     */
    protected function getDashboardDataExpanderPlugins(): array
    {
        return [
            new SspInquiryDashboardDataExpanderPlugin(),
        ];
    }

    /**
     * @return array<\SprykerFeature\Zed\SspAssetManagement\Dependency\Plugin\SspAssetManagementExpanderPluginInterface>
     */
    protected function getSspAssetManagementExpanderPlugins(): array
    {
        return [
            new SspInquirySspAssetManagementExpanderPlugin(),
        ];
    }

     /**
     * @return array<\Spryker\Zed\StateMachine\Dependency\Plugin\CommandPluginInterface>
     */
    protected function getStateMachineCommandPlugins(): array
    {
        return [
            'SspInquiry/Approve' => new ApproveSspInquiryCommandPlugin(),
            'SspInquiry/Reject' => new RejectSspInquiryCommandPlugin(),
        ];
    }
}

src/Pyz/Zed/StateMachine/StateMachineDependencyProvider.php

<?php

namespace Pyz\Zed\StateMachine;

use Spryker\Zed\StateMachine\StateMachineDependencyProvider as SprykerStateMachineDependencyProvider;
use SprykerFeature\Zed\SelfServicePortal\Communication\Plugin\StateMachine\SspInquiryStateMachineHandlerPlugin;

class StateMachineDependencyProvider extends SprykerStateMachineDependencyProvider
{
    /**
     * @return array<\Spryker\Zed\StateMachine\Dependency\Plugin\StateMachineHandlerInterface>
     */
    protected function getStateMachineHandlers(): array
    {
        return [
            new SspInquiryStateMachineHandlerPlugin(),
        ];
    }
}

src/Pyz/Zed/Twig/TwigDependencyProvider.php

<?php

namespace Pyz\Zed\Twig;

use Spryker\Zed\Twig\TwigDependencyProvider as SprykerTwigDependencyProvider;
use SprykerFeature\Zed\SelfServicePortal\Communication\Twig\FileSizeFormatterTwigPlugin;

class TwigDependencyProvider extends SprykerTwigDependencyProvider
{
    /**
     * @return array<\Spryker\Shared\TwigExtension\Dependency\Plugin\TwigPluginInterface>
     */
    protected function getTwigPlugins(): array
    {
        return [
            new FileSizeFormatterTwigPlugin(),
        ];
    }
}

Set up widgets

PLUGIN	SPECIFICATION	NAMESPACE
CreateOrderSspInquiryWidget	Provides a button to create an inquiry for an order.	SprykerFeature\Yves\SelfServicePortal\Widget
SspInquiryListWidget	Provides the inquiries table.	SprykerFeature\Yves\SelfServicePortal\Widget
DashboardInquiryWidget	Provides the inquiries table for the Dashboard.	SprykerFeature\Yves\SelfServicePortal\Widget
SspInquiryMenuItemWidget	Provides a customer menu item for the inquiries.	SprykerFeature\Yves\SelfServicePortal\Widget

src/Pyz/Yves/ShopApplication/ShopApplicationDependencyProvider.php

<?php

namespace Pyz\Yves\ShopApplication;

use SprykerFeature\Yves\SelfServicePortal\Widget\CreateOrderSspInquiryWidget;
use SprykerFeature\Yves\SelfServicePortal\Widget\SspInquiryListWidget;
use SprykerFeature\Yves\SelfServicePortal\Widget\SspInquiryMenuItemWidget;
use SprykerShop\Yves\ShopApplication\ShopApplicationDependencyProvider as SprykerShopApplicationDependencyProvider;

/**
 * @SuppressWarnings(PHPMD.ExcessiveMethodLength)
 */
class ShopApplicationDependencyProvider extends SprykerShopApplicationDependencyProvider
{
    /**
     * @return array<string>
     */
    protected function getGlobalWidgets(): array
    {
        return [
            SspInquiryMenuItemWidget::class,
            CreateOrderSspInquiryWidget::class,
            SspInquiryListWidget::class,
        ];
    }
}

Verification

Set customer permissions for inquiry management:

In the Back Office, go to Customers > Company Roles.
Click Add Company User Role.
Select a company.
Enter a name for the role.
In Unassigned Permissions, enable the following permissions:
- Create inquiry
- View company inquiries
- View business unit inquiries
Click Submit.
Go to Customers > Company Users.
Click Edit next to a user.
Assign the role you’ve created to the user.

Verification

Verify customer permissions on Storefront:

On the Storefront, log in with the company user you’ve assigned the role to.
Go to Customer Account > Inquiries.
Click Create Inquiry.
Fill in the required fields.
Optional: Upload up to 5 files.
Click Submit Inquiry. Make sure this saves the inquiry and opens the inquiry details page.
Go to Customer Account > Inquiries. Make sure the inquiry you’ve created is displayed in the list.
Go to Customer Account > Dashboard. Make sure the Inquiry widget displays the inquiry you’ve created.
Log out and log in with another company user that doesn’t have the role. Make sure the Inquiries menu item is not displayed, and you can’t access the Inquiries page.

Verification

Verify inquiries in the Back Office:

In the Back Office, go to Customer Portal > Inquiries page. Make sure the following applies:

The inquiry you’ve created on the Storefront is displayed in the list.
You can filter the list by Inquiry status and Inquiry type.

Click View next to an inquiry. Make sure that, in the Status section, Start review and Reject buttons are displayed.
Click Start review. Make sure the inquiry status changes to In review.

Demo data for EU region / DE store

Add translations

Here you can find how to import translations for Self-Service Portal feature

Add inquiry demo data

Add to data/import/common/EU/ssp_inquiry.csv:

>reference,store,type,company_user_key,subject,description
DE-INQR--1,DE,general,Spryker--8,Request for documentation,Please provide detailed documentation on the warranty and return policies for the products purchased under my account.
DE-INQR--2,DE,general,Spryker--8,Product catalog issue,I noticed that several products in the catalog are missing specifications and images. This makes it difficult to make informed purchasing decisions. Please update the product details.
DE-INQR--3,AT,general,Spryker--8,Request for documentation,Please provide detailed documentation on the warranty and return policies for the products purchased under my account.
DE-INQR--4,AT,general,Spryker--8,Product catalog issue,I noticed that several products in the catalog are missing specifications and images. This makes it difficult to make informed purchasing decisions. Please update the product details.

Extend the data import configuration

/data/import/local/full_EU.yml

# ...

# SelfServicePortal
- data_entity: ssp-inquiry
  source: data/import/common/common/ssp_inquiry.csv

Add cms block data import for email templates

Add to data/import/common/common/cms_block.csv:

cms_block.csv

>cms-block-email--customer_email_change_notification--html,customer_email_change_notification--html,HTML Email Template With Header And Footer,@CmsBlock/template/email-template-with-header-and-footer.html.twig,1,,,,,,,"<table class=""sprykerBoxedTextBlock"" style=""min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""> <!--[if gte mso 9]> <table align=""center"" border=""0"" cellspacing=""0"" cellpadding=""0"" width=""100%""> <![endif]--> <tbody class=""sprykerBoxedTextBlockOuter""> <tr> <td class=""sprykerBoxedTextBlockInner"" valign=""top"" style=""mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;""> <!--[if gte mso 9]> <td align=""center"" valign=""top"" ""> <![endif]--> <table style=""min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"" class=""sprykerBoxedTextContentContainer"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0"" align=""left""> <tbody> <tr> <td style=""padding-top: 18px;padding-left: 18px;padding-bottom: 18px;padding-right: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;""> <table class=""sprykerTextContentContainer"" style=""min-width: 100% !important;background-color: #F9F9F9;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"" width=""100%"" cellspacing=""0"" border=""0""> <tbody> <tr> <td class=""sprykerTextContent"" style=""padding-top: 18px;padding-right: 18px;padding-bottom: 18px;padding-left: 18px;color: #F2F2F2;font-family:Helvetica, Arial, Verdana, sans-serif;font-size: 22px;font-weight: normal;text-align: center;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;line-height: 150%;"" valign=""top""> <p style=""text-align: center;display: block;margin: 0;padding: 0px 0px 18px 0px;color: #202020;font-family: Helvetica;font-size: 16px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;"">{{ 'mail.customer.customer_email_change_notification.text' | trans }}</p> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <!--[if gte mso 9]> </td> <![endif]--> <!--[if gte mso 9]> </tr> </table> <![endif]--> </td> </tr> </tbody> </table> <table class=""sprykerTextBlock"" style=""min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""> <tbody class=""sprykerTextBlockOuter""> <tr> <td class=""sprykerTextBlockInner"" style=""padding-top: 9px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"" valign=""top""><br> <!--[if mso]> </td> <![endif]--> <!--[if mso]> </tr> </table> <![endif]--> </td> </tr> </tbody> </table> <!--[if (gte mso 9)|(IE)]> </td> </tr> </table> <![endif]--> <!-- // END TEMPLATE -->","<table class=""sprykerBoxedTextBlock"" style=""min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""> <!--[if gte mso 9]> <table align=""center"" border=""0"" cellspacing=""0"" cellpadding=""0"" width=""100%""> <![endif]--> <tbody class=""sprykerBoxedTextBlockOuter""> <tr> <td class=""sprykerBoxedTextBlockInner"" valign=""top"" style=""mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;""> <!--[if gte mso 9]> <td align=""center"" valign=""top"" ""> <![endif]--> <table style=""min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"" class=""sprykerBoxedTextContentContainer"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0"" align=""left""> <tbody> <tr> <td style=""padding-top: 18px;padding-left: 18px;padding-bottom: 18px;padding-right: 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;""> <table class=""sprykerTextContentContainer"" style=""min-width: 100% !important;background-color: #F9F9F9;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"" width=""100%"" cellspacing=""0"" border=""0""> <tbody> <tr> <td class=""sprykerTextContent"" style=""padding-top: 18px;padding-right: 18px;padding-bottom: 18px;padding-left: 18px;color: #F2F2F2;font-family:Helvetica, Arial, Verdana, sans-serif;font-size: 22px;font-weight: normal;text-align: center;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;word-break: break-word;line-height: 150%;"" valign=""top""> <p style=""text-align: center;display: block;margin: 0;padding: 0px 0px 18px 0px;color: #202020;font-family: Helvetica;font-size: 16px;font-style: normal;font-weight: bold;line-height: 125%;letter-spacing: normal;"">{{ 'mail.customer.customer_email_change_notification.text' | trans }}</p> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <!--[if gte mso 9]> </td> <![endif]--> <!--[if gte mso 9]> </tr> </table> <![endif]--> </td> </tr> </tbody> </table> <table class=""sprykerTextBlock"" style=""min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""> <tbody class=""sprykerTextBlockOuter""> <tr> <td class=""sprykerTextBlockInner"" style=""padding-top: 9px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;"" valign=""top""><br> <!--[if mso]> </td> <![endif]--> <!--[if mso]> </tr> </table> <![endif]--> </td> </tr> </tbody> </table> <!--[if (gte mso 9)|(IE)]> </td> </tr> </table> <![endif]--> <!-- // END TEMPLATE -->"
cms-block-email--company-status--text,company-status--text,TEXT Email Template With Header And Footer,@CmsBlock/template/email-template-with-header-and-footer.text.twig,1,,,,,,,"{{ 'mail.trans.common.hello_for_first_name' | trans }} {{ mail.customer.firstName }} {{ mail.customer.lastName }},  {{ 'mail.trans.company_status.title' | trans }} {{ ('mail.company.status.' ~ mail.company.status) | trans }}","{{ 'mail.trans.common.hello_for_first_name' | trans }} {{ mail.customer.firstName }} {{ mail.customer.lastName }},  {{ 'mail.trans.company_status.title' | trans }} {{ ('mail.company.status.' ~ mail.company.status) | trans }}"
cms-block-email--ssp-inquiry-approved--html,ssp-inquiry-approved--html,HTML Email Template With Header And Footer,@CmsBlock/template/email-template-with-header-and-footer.html.twig,1,,,,,,,"<table class=""sprykerTextBlock"" style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody class=""sprykerTextBlockOuter""><tr><td class=""sprykerTextBlockInner"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%"" valign=""top""><table style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%"" class=""sprykerTextContentContainer"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0"" align=""left""><tbody><tr><td class=""sprykerTextContent"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;word-break:break-word;color:#202020;font-family:Helvetica;font-size:16px;line-height:150%;text-align:center"" valign=""top""><h1 style=""text-align:center;margin:0;color:#202020;font-family:Helvetica;font-size:20px;font-weight:normal;line-height:125%;padding:15px"">{{ 'ssp_inquiry.mail.trans.ssp_inquiry_approved.salutation' | trans({'%name%':mail.customer.firstName~' '~mail.customer.lastName})}}</h1></td></tr></tbody></table></td></tr></tbody></table><table class=""sprykerTextBlock"" style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody class=""sprykerTextBlockOuter""><tr><td class=""sprykerTextBlockInner"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%"" valign=""top""><table style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%"" class=""sprykerTextContentContainer"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0"" align=""left""><tbody><tr><td class=""sprykerTextContent"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;word-break:break-word;color:#202020;font-family:Helvetica;font-size:16px;line-height:150%;text-align:center"" valign=""top""><p style=""text-align:center;margin:0;font-weight:bold"">{{ 'ssp_inquiry.mail.trans.ssp_inquiry_approved.main_text' | trans({'%reference%':mail.sspInquiry.reference})}}</p></td></tr><tr><td style=""padding-top:18px;padding-bottom:18px;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%"" class=""sprykerButtonBlockInner"" valign=""top"" align=""center""><table class=""sprykerButtonContentContainer"" style=""min-width:30%;border-collapse:separate!important;border-radius:2px;background-color:#1EBEA0;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody><tr><td class=""sprykerButtonContent"" style=""font-family:Helvetica,Helvetica,Arial,Verdana,sans-serif;font-size:14px;padding:13px 18px;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%"" valign=""middle"" align=""center""><a class=""sprykerButton"" href=""{{ mail.sspInquiryUrl }}"" target=""_blank"" style=""font-weight:bold;letter-spacing:normal;line-height:100%;text-align:center;text-decoration:none;color:#FFFFFF;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;display:block"">{{ 'ssp_inquiry.mail.trans.ssp_inquiry_list_page' | trans }}</a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table>","<table class=""sprykerTextBlock"" style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody class=""sprykerTextBlockOuter""><tr><td class=""sprykerTextBlockInner"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><table style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" class=""sprykerTextContentContainer"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0"" align=""left""><tbody><tr><td class=""sprykerTextContent"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><h1 style=""text-align:center;margin:0;color:#202020;font-family:Helvetica;font-size:20px;font-weight:normal;line-height:125%;padding:15px"">{{ 'ssp_inquiry.mail.trans.ssp_inquiry_approved.salutation' | trans({'%name%':mail.customer.firstName~' '~mail.customer.lastName})}}</h1></td></tr></tbody></table></td></tr></tbody></table><table class=""sprykerTextBlock"" style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody class=""sprykerTextBlockOuter""><tr><td class=""sprykerTextBlockInner"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><table style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" class=""sprykerTextContentContainer"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0"" align=""left""><tbody><tr><td class=""sprykerTextContent"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><p style=""text-align:center;margin:0;font-weight:bold"">{{ 'ssp_inquiry.mail.trans.ssp_inquiry_approved.main_text' | trans({'%reference%':mail.sspInquiry.reference})}}</p></td></tr><tr><td style=""padding-top:18px;padding-bottom:18px;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" class=""sprykerButtonBlockInner"" valign=""top"" align=""center""><table class=""sprykerButtonContentContainer"" style=""min-width:30%;border-collapse:separate!important;border-radius:2px;background-color:#1EBEA0;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody><tr><td class=""sprykerButtonContent"" style=""font-family:Helvetica,Helvetica,Arial,Verdana,sans-serif;font-size:14px;padding:13px 18px;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""middle"" align=""center""><a class=""sprykerButton"" href=""{{ mail.sspInquiryUrl }}"" target=""_blank"" style=""font-weight:bold;letter-spacing:normal;line-height:100%;text-align:center;text-decoration:none;color:#FFFFFF;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%;display:block"">{{ 'ssp_inquiry.mail.trans.ssp_inquiry_list_page' | trans }}</a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table>","<table class=""sprykerTextBlock"" style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody class=""sprykerTextBlockOuter""><tr><td class=""sprykerTextBlockInner"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><table style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" class=""sprykerTextContentContainer"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0"" align=""left""><tbody><tr><td class=""sprykerTextContent"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><h1 style=""text-align:center;margin:0;color:#202020;font-family:Helvetica;font-size:20px;font-weight:normal;line-height:125%;padding:15px"">{{ 'ssp_inquiry.mail.trans.ssp_inquiry_rejected.salutation' | trans({'%name%':mail.customer.firstName~' '~mail.customer.lastName})}}</h1></td></tr></tbody></table></td></tr></tbody></table><table class=""sprykerTextBlock"" style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody class=""sprykerTextBlockOuter""><tr><td class=""sprykerTextBlockInner"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><table style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" class=""sprykerTextContentContainer"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0"" align=""left""><tbody><tr><td class=""sprykerTextContent"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><p style=""text-align:center;margin:0;font-weight:bold"">{{ 'ssp_inquiry.mail.trans.sspInquiry_rejected.main_text' | trans({'%reference%':mail.sspInquiry.reference})}}</p></td></tr><tr><td style=""padding-top:18px;padding-bottom:18px;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" class=""sprykerButtonBlockInner"" valign=""top"" align=""center""><table class=""sprykerButtonContentContainer"" style=""min-width:30%;border-collapse:separate!important;border-radius:2px;background-color:#1EBEA0;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody><tr><td class=""sprykerButtonContent"" style=""font-family:Helvetica,Helvetica,Arial,Verdana,sans-serif;font-size:14px;padding:13px 18px;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""middle"" align=""center""><a class=""sprykerButton"" href=""{{ mail.sspInquiryUrl }}"" target=""_blank"" style=""font-weight:bold;letter-spacing:normal;line-height:100%;text-align:center;text-decoration:none;color:#FFFFFF;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%;display:block"">{{ 'ssp_inquiry.mail.trans.ssp_inquiry_list_page' | trans }}</a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table>","<table class=""sprykerTextBlock"" style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody class=""sprykerTextBlockOuter""><tr><td class=""sprykerTextBlockInner"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><table style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" class=""sprykerTextContentContainer"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0"" align=""left""><tbody><tr><td class=""sprykerTextContent"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><h1 style=""text-align:center;margin:0;color:#202020;font-family:Helvetica;font-size:20px;font-weight:normal;line-height:125%;padding:15px"">{{ 'ssp_inquiry.mail.trans.ssp_inquiry_rejected.salutation' | trans({'%name%':mail.customer.firstName~' '~mail.customer.lastName})}}</h1></td></tr></tbody></table></td></tr></tbody></table><table class=""sprykerTextBlock"" style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody class=""sprykerTextBlockOuter""><tr><td class=""sprykerTextBlockInner"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><table style=""min-width:100%;border-collapse:collapse;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" class=""sprykerTextContentContainer"" width=""100%"" cellspacing=""0"" cellpadding=""0"" border=""0"" align=""left""><tbody><tr><td class=""sprykerTextContent"" style=""mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""top""><p style=""text-align:center;margin:0;font-weight:bold"">{{ 'ssp_inquiry.mail.trans.ssp_inquiry_rejected.main_text' | trans({'%reference%':mail.sspInquiry.reference})}}</p></td></tr><tr><td style=""padding-top:18px;padding-bottom:18px;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" class=""sprykerButtonBlockInner"" valign=""top"" align=""center""><table class=""sprykerButtonContentContainer"" style=""min-width:30%;border-collapse:separate!important;border-radius:2px;background-color:#1EBEA0;mso-table-lspace:0pt;mso-table-rspace:0pt;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" cellspacing=""0"" cellpadding=""0"" border=""0""><tbody><tr><td class=""sprykerButtonContent"" style=""font-family:Helvetica,Helvetica,Arial,Verdana,sans-serif;font-size:14px;padding:13px 18px;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%"" valign=""middle"" align=""center""><a class=""sprykerButton"" href=""{{ mail.sspInquiryUrl }}"" target=""_blank"" style=""font-weight:bold;letter-spacing:normal;line-height:100%;text-align:center;text-decoration:none;color:#FFFFFF;mso-line-height-rule:exactly;-ms-text-size-adjust:100%;-webkit-text-size_adjust:100%;display:block"">{{ 'ssp_inquiry.mail.trans.ssp_inquiry_list_page' | trans }}</a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table>"
cms-block-email--ssp-inquiry-rejected--text,ssp-inquiry-rejected--text,TEXT Email Template With Header And Footer,@CmsBlock/template/email-template-with-header-and-footer.text.twig,1,,,,,,,"{{ 'ssp_inquiry.mail.trans.ssp_inquiry_rejected.salutation' | trans({'%name%' : mail.customer.firstName ~ ' ' ~ mail.customer.lastName})}}\n{{ 'ssp_inquiry.mail.trans.ssp_inquiry_rejected.main_text' | trans({'%reference%' : mail.sspInquiry.reference})}}\n{{ 'ssp_inquiry.mail.trans.ssp_inquiry_list_page' | trans }}: {{ mail.sspInquiryUrl }}","{{ 'ssp_inquiry.mail.trans.ssp_inquiry_rejected.salutation' | trans({'%name%' : mail.customer.firstName ~ ' ' ~ mail.customer.lastName})}}\n{{ 'ssp_inquiry.mail.trans.ssp_inquiry_rejected.main_text' | trans({'%reference%' : mail.sspInquiry.reference})}}\n{{ 'ssp_inquiry.mail.trans.ssp_inquiry_list_page' | trans }}: {{ mail.sspInquiryUrl }}"

Add to data/import/common/DE/cms_block_store.csv:

>cms-block-email--ssp-inquiry-approved--html,DE
cms-block-email--ssp-inquiry-approved--text,DE
cms-block-email--ssp-inquiry-rejected--html,DE
cms-block-email--ssp-inquiry-rejected--text,DE

Import data

Import glossary and demo data

console data:import glossary
console data:import ssp-inquiry
console data:import cms-block
console data:import cms-block-store

Verification

Make sure the following applies:

Glossary keys have been added to spy_glossary_key and spy_glossary_translation tables.
The ssp_inquiry table contains the new inquiries.
The new CMS blocks are assigned to correct stores.

Enable Storefront API endpoints

PLUGIN	SPECIFICATION	PREREQUISITES	NAMESPACE
SspInquiriesResourceRoutePlugin	Provides the GET and POST endpoints for the SSP inquiries.		SprykerFeature\Glue\SelfServicePortal\Plugin\GlueApplication

src/Pyz/Glue/GlueApplication/GlueApplicationDependencyProvider.php

<?php

declare(strict_types = 1);

namespace Pyz\Glue\GlueApplication;

use SprykerFeature\Glue\SelfServicePortal\Plugin\GlueApplication\SspInquiriesResourceRoutePlugin;

class GlueApplicationDependencyProvider extends SprykerGlueApplicationDependencyProvider
{
   /**
     * {@inheritDoc}
     *
     * @return array<\Spryker\Glue\GlueApplicationExtension\Dependency\Plugin\ResourceRoutePluginInterface>
     */
    protected function getResourceRoutePlugins(): array
    {    
        return [
            new SspInquiriesResourceRoutePlugin(),
        ];
    }
}

Verification

Create inquiries by importing demo data as described in the previous sections.
Get the access token by sending a POST request to the token endpoint with the company user credentials:

POST https://glue.mysprykershop.com/token

{
    "data": {
        "type": "token",
        "attributes": {
            "grant_type": "password",
            "username": {{username}},
            "password": {{password}},
        }
    }
}

Use the access token to access the ssp-inquiries endpoint:

GET https://glue.mysprykershop.com/ssp-inquiries

{
  "data": [
    {
      "type": "ssp-inquiries",
      "id": "DE-INQR--1",
      "attributes": {
        "sspAssetReference": null,
        "orderReference": null,
        "type": "general",
        "status": "pending",
        "subject": "Request for documentation",
        "description": "Please provide detailed documentation on the warranty and return policies for the products purchased under my account.",
        "reference": "DE-INQR--1",
        "isCancellable": null
      },
      "links": {
        "self": "http://glue.eu.spryker.local/ssp-inquiries/DE-INQR--1"
      }
    },
    {
      "type": "ssp-inquiries",
      "id": "DE-INQR--2",
      "attributes": {
        "sspAssetReference": null,
        "orderReference": null,
        "type": "general",
        "status": "pending",
        "subject": "Product catalog issue",
        "description": "I noticed that several products in the catalog are missing specifications and images. This makes it difficult to make informed purchasing decisions. Please update the product details.",
        "reference": "DE-INQR--2",
        "isCancellable": null
      },
      "links": {
        "self": "http://glue.eu.spryker.local/ssp-inquiries/DE-INQR--2"
      }
    }
  ],
  "links": {
    "self": "http://glue.eu.spryker.local/ssp-inquiries"
  }
}

To get the particular inquiry, use the access token to send a GET request to the ssp-inquiries endpoint with the asset ID: GET https://glue.mysprykershop.com/ssp-inquiries/DE-INQR--1

{
  "data": {
    "type": "ssp-inquiries",
    "id": "DE-INQR--1",
    "attributes": {
      "sspAssetReference": null,
      "orderReference": null,
      "type": "general",
      "status": "pending",
      "subject": "Request for documentation",
      "description": "Please provide detailed documentation on the warranty and return policies for the products purchased under my account.",
      "reference": "DE-INQR--1",
      "isCancellable": null
    },
    "links": {
      "self": "http://glue.eu.spryker.local/ssp-inquiries/DE-INQR--1"
    }
  }
}

Use the access token to create the ssp-inquiries resource: POST https://glue.mysprykershop.com/ssp-inquiries

{
  "data": {
    "type": "ssp-inquiries",
    "attributes": {
      "reference": {{Inquery reference}},
      "subject": {{Asset reference}},
      "description": {{Description}},
      "type": {{One of the following types: general, order, ssp_asset}},
      "sspAssetReference": {{Asset reference}}
    }
  }
}

Example of a successful response:

{
  "data": {
    "type": "ssp-inquiries",
    "id": "DE-INQR--3",
    "attributes": {
      "sspAssetReference": "AST--39",
      "orderReference": null,
      "type": "ssp_asset",
      "status": null,
      "subject": "TestInquiryAPIsubject",
      "description": "TestInquiryAPIdescription",
      "reference": "DE-INQR--3",
      "isCancellable": null
    },
    "links": {
      "self": "http://glue.eu.spryker.local/ssp-inquiries/DE-INQR--3"
    }
  }
}

Install the SSP Inquiry Management feature

Prerequisites

Install the required modules

Set up configuration

Set up database schema

Set up transfer objects

Add state machine configuration

Configure navigation

Set up behavior

Set up widgets

Demo data for EU region / DE store

Add translations

Add inquiry demo data

Extend the data import configuration

Add cms block data import for email templates

Import data

Import glossary and demo data

Enable Storefront API endpoints

Thank you!