Edit merchants

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This document describes how to edit merchants in the Back Office.

Prerequisites

  1. Go Marketplace > Merchants.
  2. Next to the merchant you want to edit, click Edit. This opens the Edit Merchant: {MERCHANT_ID} page.

Edit general merchant information

  1. On the the Edit Merchant: {MERCHANT_ID} page, click the General tab.
  2. Enter the following information:
  • NAME.
  • Optional: REGISTRATION NUMBER.
  • MERCHANT REFERENCE.
  • EMAIL.
  1. Optional: To activate the merchant after creating it, select IS ACTIVE.
  2. Optional: For STORE RELATION, select one or more stores to assign the merchant to.
  3. For MERCHANT URL, enter the URLs of merchant profile per store.
  4. Click Save. This opens the Overview of Merchants page with a success message displayed.
ATTRIBUTE DESCRIPTION
NAME Name.
REGISTRATION NUMBER The number assigned to the company during registration.
MERCHANT REFERENCE Unique identifier of the merchant. This can be used to reference the merchant in a third-party ERP system.
EMAIL The merchant’s main email address. This address is used as a username when logging into the Merchant Portal. Addresses of existing Back Office users are accepted.
IS ACTIVE Active merchants are displayed on the Storefront.
STORE RELATION The stores in which the merchant is present.
MERCHANT URL Merchant’s profile URLs per store.
Warehouses Name of the Warehouse assigned to the merchant. For more details about the warehouses, see Merchant Warehouse.

Edit merchant contact person information

  1. On the the Edit Merchant: {MERCHANT_ID} page, click the Contact Person Details tab.
  2. Enter a ROLE.
  3. Optional: Select a TITLE.
  4. Enter a FIRST NAME.
  5. Enter a LAST NAME.
  6. Optional: Enter a PHONE.
  7. Click Save. This opens the Overview of Merchants page with a success message displayed.
ATTRIBUTE DESCRIPTION
ROLE The role of the contact person in your company.
TITLE Formal salutation.
FIRST NAME First name.
LAST NAME Last name.
PHONE Phone number.

Edit merchant profile information

In this tab, all the fields are optional.

  1. On the the Edit Merchant: {MERCHANT_ID} page, click the Merchant Profile tab.
  2. Enter the following information:
  • PUBLIC EMAIL
  • PUBLIC PHONE
  • FAX NUMBER
  • LOGO URL
  1. Enter the following information per locale:
  • DESCRIPTION
  • AVERAGE DELIVERY TIME
  • BANNER URL

  1. Select a COUNTRY.

  2. Enter the following information:

  • STREET
  • NUMBER
  • ZIP CODE
  • CITY
  • ADDITION TO ADDRESS
  • LATITUDE
  • LONGITUDE
  1. Click Save.
    This opens the Overview of Merchants page with a success message displayed.
ATTRIBUTE DESCRIPTION
PUBLIC EMAIL Business or public email address.
PUBLIC PHONE Business or public phone number.
FAX NUMBER Business or public fax number.
LOGO URL URL of the logo to be displayed on the profile.
DESCRIPTION Description of the merchant.
AVERAGE DELIVERY TIME Time period during which customers can expect to receive orders after placing them.
BANNER URL URL of the banner to be displayed on the profile.
COUNTRY Country.
STREET Street.
NUMBER Building number.
ZIP CODE Zip code.
CITY City.
ADDITION TO ADDRESS Additional address information that might be useful for customers.
LATITUDE Defines the merchant’s location.
LONGITUDE Defines the merchant’s location.

In this tab, all the fields are optional.

  1. On the the Edit Merchant: {MERCHANT_ID} page, click the Legal Information tab.
  2. Enter the following information per locale:
  • CANCELLATION POLICY
  • TERMS AND CONDITIONS
  • DATA PRIVACY
  • IMPRINT
  1. Click Save.
    This opens the Overview of Merchants page with a success message displayed.
ATTRIBUTE DESCRIPTION
CANCELLATION POLICY Cancellation policy.
TERMS AND CONDITIONS Terms and conditions.
DATA PRIVACY Data privacy statement.
IMPRINT Imprint information.

Edit merchant users

For instructions on managing merchant users, see the following documents: