Disconnect Payone

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Disconnecting Payone from your store removes its payment methods from the store configuration. However, you can disconnect Payone only if there are no open orders that still use the Payone payment methods.

To disconnect the Payone app from your store, do the following:

  1. In your store’s Back Office, go to Apps > Catalog.
  2. Click Payone.
  3. On the Payone app details page, next to the Configure button, hold the pointer over disconnect-button and click Disconnect.
  4. In the message that appears, click Disconnect. This removes the Payone configurations from the Back Office and Storefront.