Cart Notes overview

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Cart Notes let Shop administrators include the Notes field on the Cart page. Customers can add notes to a particular item or the whole cart. For example, they can add special instructions about preparing and delivering an order.

Cart notes

The cart note is added to a quote or a particular item in the quote and pushed to order details.

The shop administrator can see the special request in the Back Office, in Sales > Orders section:

Cart Notes in Back Office

Current constraints

If the same product variants are added to the cart with different notes, the variants get merged with the same note.