Project guidelines for the Stripe app

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This document provides guidelines for projects using the Stripe app.

OMS configuration for the project

The complete default payment OMS configuration is available at vendor/spryker/sales-payment/config/Zed/Oms/ForeignPaymentStateMachine01.xml.

The payment flow of the default OMS involves authorizing the initial payment, which means that the amount is temporarily blocked when the payment method permits. Then, the OMS sends requests to capture, that is, transfer of the previously blocked amount from the customer’s account to the store account.

The Payment/Capture command initiates the capture action. By default, this command is initiated when a Back office user clicks Ship on the Order Overview page.

Optionally, you can change and configure your own payment OMS based on ForeignPaymentStateMachine01.xml from the core package and change this behavior according to your business flow. See Install the Order Management feature for more information about the OMS feature and its configuration.

To configure your payment OMS based on ForeignPaymentStateMachine01.xml, copy ForeignPaymentStateMachine01.xml with Subprocess folder to the project root config/Zed/oms. Then, change the file’s name and the value of <process name= in the file.

This example demonstrates how to configure the order state machine transition from ready for dispatch to payment capture pending:

<?xml version="1.0"?>
<statemachine
        xmlns="spryker:oms-01"
        xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
        xsi:schemaLocation="spryker:oms-01 https://static.spryker.com/oms-01.xsd"
>

   <process name="SomeProjectProcess" main="true">

      <!-- other configurations -->

      <states>

         <!-- other states -->

         <state name="payment capture pending" display="oms.state.in-progress"/>

         <!-- other states -->

      </states>

      <transitions>

         <!-- other transitions -->

         <transition happy="true">
            <source>ready for dispatch</source>
            <target>payment capture pending</target>
            <event>capture payment</event>
         </transition>

         <!-- other transitions -->

      </transitions>

      <events>

         <!-- other events -->

         <event name="capture payment" onEnter="true" command="Payment/Capture"/>

         <!-- other events -->

      </events>

   </process>

</statemachine>

By default, the timeout for the payment authorization action is set to 7 days. This means that if the order is in the payment authorization pending state, the OMS will wait for a day and then change the order state to payment authorization failed. Another day later, the order is automatically transitioned to the payment authorization canceled state. Therefore, if you need to decrease or increase timeouts or change the states, modify the config/Zed/oms/Subprocess/PaymentAuthorization01.xml file according to your requirements.

For more information about ACP payment methods integration with your project OMS configuration, see Integrate ACP payment apps with Spryker OMS configuration.

Checkout payment step

If you have rewritten @CheckoutPage/views/payment/payment.twig on the project level, do the following:

  1. Make sure that a form molecule uses the following code for the payment selection choices:


{% for name, choices in data.form.paymentSelection.vars.choices %}
    ...
    {% embed molecule('form') with {
        data: {
            form: data.form[data.form.paymentSelection[key].vars.name],
            ...
        }
    {% embed molecule('form') with {
        data: {
            form: data.form[data.form.paymentSelection[key].vars.name],
            ...
        }
    {% endembed %}
{% endfor %}
       
  1. If you want to change the default payment provider or method names, do the following:
    1. Make sure the names are translated in your payment step template:

{% for name, choices in data.form.paymentSelection.vars.choices %}
    ...
    <h5>{{ name | trans }}</h5>
{% endfor %}

2. Add translations to your glossary data import file:
>...
Stripe,Pay Online with Stripe,en_US
3. Run the data import command for the glossary:
console data:import glossary

Processing refunds

In the default OMS configuration, a refund can be done for an order or an individual item. The refund action is initiated by a Back Office user triggering the Payment/Refund command. The selected item enters the payment refund pending state, awaiting the response from Stripe.

During this period, Stripe attempts to process the request, which results in success or failure:

  • Success: the items transition to the payment refund succeeded state, although the payment isn’t refunded at this step.
  • Failure: the items transition to the payment refund failed state.

These states are used to track the refund status and inform the Back Office user. In a few days after an order is refunded in the Back Office, Stripe finalizes the refund, causing the item states to change accordingly. Previously successful refunds may be declined and the other way around.

If a refund fails, the Back Office user can go to the Stripe Dashboard to identify the cause of the failure. After resolving the issue, the item can be refunded again.

In the default OMS configuration, seven days are allocated to Stripe to complete successful payment refunds. This is reflected in the Back Office by transitioning items to the payment refunded state.

Retrieving and using payment details from Stripe

For instructions on using payment details, like the payment reference, from Stripe, see Retrieve and use payment details from third-party PSPs

Embed the Stripe payment page using iframe

By default, the Stripe App payment flow assumes that the payment page is on another domain. When users place an order, they’re redirected to the Stripe payment page. To improve the user experience, you can embed the Stripe payment page directly into your website as follows:

  1. Create or update src/Pyz/Zed/Payment/PaymentConfig.php with the following configuration:
namespace Pyz\Zed\Payment;

class PaymentConfig extends \Spryker\Zed\Payment\PaymentConfig
{
    public function getStoreFrontPaymentPage(): string
    {        
        // Please make sure that domain is whitelisted in the config_default.php `$config[KernelConstants::DOMAIN_WHITELIST]`
        return '/payment'; //or any other URL on your storefront domain e.g. https://your-site.com/payment-with-stripe
    }
}

In this setup, the redirect URL will be added as a url query parameter to the URL you’ve specified in the getStoreFrontPaymentPage() method; the value of the parameter is base64-encoded.

  1. Depending on your frontend setup, create a page to render the Stripe payment page in one of the following ways:
  • Use the following minimal page regardless of the frontend technology used.
  • If your Storefront is based on a third-party frontend, follow the documentation of your framework to create a page to render the Stripe payment page using query parameters from the redirect URL provided in the Glue API POST /checkout response.
  • If your Storefront is based on Yves, follow Create an Yves page for rendering the Stripe payment page.
<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <title>Order payment page</title>
</head>
<body>
<iframe src="<?php echo base64_decode($_GET['url']) ?>" width="100%" height="700px" style="border:0"></iframe>
</body>
</html>

Create an Yves page for rendering the Stripe payment page

  1. Create a controller to render the payment page:

src/Pyz/Yves/PaymentPage/Controller/PaymentController.php


namespace Pyz\Yves\PaymentPage\Controller;

use Spryker\Yves\Kernel\Controller\AbstractController;
use Spryker\Yves\Kernel\View\View;
use Symfony\Component\HttpFoundation\Request;

class PaymentController extends AbstractController
{
    /**
     * @return \Spryker\Yves\Kernel\View\View
     */
    public function indexAction(Request $request): View
    {
        return $this->view(
            [
                'iframeUrl' => base64_decode($request->query->getString('url', '')),
            ],
            [],
            '@PaymentPage/views/payment.twig',
        );
    }
}

  1. Create a template for the page:

src/Pyz/Yves/PaymentPage/Theme/default/views/payment.twig


{% extends template('page-layout-checkout', 'CheckoutPage') %}

{% define data = {
    iframeUrl: _view.iframeUrl,
    title: 'Order Payment' | trans,
} %}

{% block content %}
    <iframe  src="{{ data.iframeUrl }}" class="payment-iframe" style="border:0; display:block; width:100%; height:700px"></iframe>
{% endblock %}

  1. Create a route for the controller:

src/Pyz/Yves/PaymentPage/Plugin/Router/EmbeddedPaymentPageRouteProviderPlugin.php

namespace Pyz\Yves\PaymentPage\Plugin\Router;

use Spryker\Yves\Router\Plugin\RouteProvider\AbstractRouteProviderPlugin;
use Spryker\Yves\Router\Route\RouteCollection;

class EmbeddedPaymentPageRouteProviderPlugin extends AbstractRouteProviderPlugin
{
    /**
     * @param \Symfony\Component\Routing\RouteCollection $routeCollection
     *
     * @return \Symfony\Component\Routing\RouteCollection
     */
    public function addRoutes(RouteCollection $routeCollection): RouteCollection
    {
        $route = $this->buildRoute('/payment', 'PaymentPage', 'Payment', 'indexAction');
        $routeCollection->add('payment-page', $route);

        return $routeCollection;
    }
}
  1. In src/Pyz/Yves/Router/RouterDependencyProvider.php, add a router plugin to RouterDependencyProvider::getRouteProvider().

Sending additional data to Stripe

Stripe accepts metadata passed using API calls. To send additional data to Stripe, the QuoteTransfer::PAYMENT::ADDITIONAL_PAYMENT_DATA field is used; the field is a key-value array. When sending requests using Glue API, pass the additionalPaymentData field in the POST /checkout request.

POST https://api.your-site.com/checkout
Content-Type: application/json
Accept-Language: en-US
Authorization: Bearer 

{
    "data": {
        "type": "checkout",
        "attributes": {
            "customer": {
                ...
            },
            "idCart": "",
            "billingAddress": {  
                ...
            },
            "shippingAddress": {
                ...
            },
            "payments": [
                {
                    "paymentMethodName": "Stripe",
                    "paymentProviderName": "Stripe",
                    "additionalPaymentData": {
                         "custom-field-1": "my custom value 1",
                         "custom-field-2": "my custom value 2"
                    }
                }
            ],
            "shipment": {
                "idShipmentMethod": 
            }
        }    
    }
}

The metadata sent using the field must meet the following criteria:

ATTRIBUTE MAXIMUM VALUE
Key length 40 characters
Value length 500 characters
Key-value pairs 50 pairs

When you pass metadata to Stripe, it’s stored in the payment object and can be retrieved later. For example, this way you can pass an external ID to Stripe.

When a PaymentIntent is created on the Stripe side, you can see your passed additionalPaymentData in the Stripe Dashboard.