Edit merchant profiles

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This document describes how to edit merchant’s profile details in the Merchant Portal.

Prerequisites

To start managing a merchant profile, navigate to the Merchant Portal > Profile.

Each section contains reference information. Make sure to review it before you start, or look up the necessary information as you go through the process.

Editing merchant’s business info

Info

The merchant’s Business Info includes the details about contact person and general merchant company information.

To edit the merchant’s business info, on the Business Info tab, edit the merchant details and click Save.

Reference information: Editing merchant’s business info

This section describes the attributes you enter and select when editing the merchant’s business info on the Business Info tab. This tab includes business details that are not displayed in the Storefront. This information is needed for the initial merchant setup and further collaboration between the merchant and Marketplace administrator.

Contact Person Details section

The contact person is the only contact of the merchant with the Marketplace administrator.

ATTRIBUTE DESCRIPTION REQUIRED
Role Role in the company/organization the contact person performs.
Title Formal salutation for your contact person (for example, Mr, Ms, Mrs, Dr).
First Name First name of the contact person. ✓
Last Name Last name of the contact person. ✓
Email Email address of the contact person. ✓
Phone Number Phone number of the contact person.

Company

This section contains general information about the company the merchant has.

ATTRIBUTE DESCRIPTION REQUIRED
Company Name Name of the merchant. It is also displayed as the merchant name in the Storefront. ✓
Registration Number Number assigned to the company at the point of registration.
Merchant Reference Unique identifier of the merchant in the system.

Editing merchant’s online profile

Info

The Online Profile section lets you manage information displayed on the Merchant Profile page in the Storefront.

To edit the merchant’s online profile, in the Online Profile tab, edit the necessary details and click Save.

Reference information: Editing merchant’s online profile

This section describes attributes you see when editing the merchant’s online profile on the Online Profile tab. This tab contains the information displayed on the Merchant Profile page on the Storefront.

Store Profile URL

ATTRIBUTE DESCRIPTION REQUIRED
Store Profile URL Field where you can specify the URL of the Merchant Profile in the Marketplace Storefront for every locale. ✓
About Your Store Description of the merchant company/store. It’s provided for every locale.

Visual assets

ATTRIBUTE DESCRIPTION REQUIRED
Logo URL You can add a logo for your Merchant Profile. Provide a link to your logo here.
Banner URL You can add a banner for your Merchant Profile. Provide a link to your banner for every locale.

Contact Details & Address

ATTRIBUTE DESCRIPTION REQUIRED
Street Street of the merchant’s business address.
Number Number of the building in the merchant’s business address.
Zip Code ZIP code of the merchant’s business address.
Addition to Address In this field, you can specify any additional information included in the merchant’s business address.
City City of the merchant’s business address.
Country Drop-down list where you specify the country of the merchant’s business address.
Longitude In this field, you can identify the exact location of the merchant.
Latitude In this field, you can identify the exact location of the merchant.
Phone Number Merchant’s public phone number.
Fax Number Merchant’s tax number.
Email Business/public email address for the merchant.

Average Delivery Time

ATTRIBUTE DESCRIPTION REQUIRED
Average Delivery Time Average time during which the order is shipped. It is defined per a locale.
ATTRIBUTE DESCRIPTION REQUIRED
Terms & Conditions In this field, you can specify the terms and conditions for the merchant.
Return Policy In this field, you can specify the return policy for the merchant.
Imprint In this field, you can specify imprint information.
Data Privacy In this field, you can specify the data privacy statement.

Shop Status

ATTRIBUTE DESCRIPTION REQUIRED
Your Store is online By selecting this option, you can define whether the merchant store (with the profile, marketplace products and offers) should be displayed on the Marketplace Storefront.

Next steps

Review the My Offers section to know more about product offers you can create.