Comment orders

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To add a comment to an order in the Back Office, do the following:

  1. Go to Sales > Orders. This opens the Orders page.
  2. Next to the order you want to comment, click View. This opens the Order Overview page.
  3. In the COMMENTS section, enter a MESSAGE.
  4. Click Send Message. The page refreshes with a success message displayed. Your message is displayed in the Comments section.