SSP Assets Management feature overview

Last updated:
Edit on GitHub

Self-Service Portal is currently running under an Early Access Release. Early Access Releases are subject to specific legal terms, they are unsupported and do not provide production-ready SLAs. They can also be deprecated without a General Availability Release. Nevertheless, we welcome feedback from early adopters on these cutting-edge, exploratory features.

The SSP Asset Management feature enables business users to manage assets within their organization.

An asset is an item, equipment, or resource that holds value and is tracked by a business.

assets

Back Office users also can manage assets, update statuses, and edit company and business unit information.

Asset parameters

Assets have the following parameters:

  • Image
  • Name
  • Serial Number
  • Status
  • Note
  • Company
  • Business Units
  • Business Unit Owner

Adding assets on the Storefront

On the Storefront, company account users can add assets in the My Assets section.

add-assets-storefront

All added assets receive a pending status by default. A company user with approve permissions need to approve the added asset to make it available. Once an asset is approved, company users can create inquiries about the asset.

For more information on inquiries, see Inquiry Management feature overview

Adding assets in the Back Office

If you need to add assets to multiple companies or business units simultaneously, it’s more efficient to do it in the Back Office.

For instructions, see Back Office: Add assets.

Asset management permissions

A company user can have the following permissions related to asset management:

  • View company assets
  • View business unit assets
  • Update assets
  • Unassign business unit assets
  • Create assets

For more information on company account permissions, see Company user roles and permissions overview.