PayOne Credit Card payment flow

When customers pay with a credit card, the flow is as follows:

1. Customer provides their credit card payment credentials and pays the required amount for the placed order.
2. The customer’s credit card data is validated.
3. Customer receives a payment message indidcating if the payment or authorization was successful.

When paying with a credit card, customers can do the following:

• Repeat payment as often as they want if a payment or preauthorization failed, or cancel and close the payment page.
• Cancel an entire order before shipment and receive the money back, that is, void the existing preauthorization without being charged a fee.
• Cancel an order after it’s ready for shipment and receive the money back, that is, trigger a refund.
• Return part or all items of an order after it was shipped and recieve a refund for the returned items of full order respectively.

When customers pay with a credit card, a shop owner can do the following:

• Charge customers once the order is ready to be shipped, that is, capture the funds.
• Cancel the entire customer order, that is, void the existing preauthorization. In this case, the customer is not charged anything.
• Cancel one or more items of a customer’s order before shipment. The customer is not charged for the canceled items.