View merchants

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To view merchant details in the Back Office, follow the steps:

  1. Go Marketplace > Merchants.
  2. Next to the merchant you want to view, click View. This opens the View Merchant: {MERCHANT_ID} page.

The detailed view page displays all relevant information about the selected merchant. The information is organized into several sections.

Merchant Status

ATTRIBUTE DESCRIPTION
Status Indicates if the merchant is active or inactive.
Approval Status Indicates whether the merchant is approved or denied.

General Information

ATTRIBUTE DESCRIPTION
Name The merchant’s name.
Registration Number The merchant’s official registration number.
Merchant Reference A unique identifier for the merchant.
Email The contact email address of the merchant.
Store Relation The stores the merchant is associated with.
Merchant URL URL of the merchant’s profile.
Warehouses Warehouses used by the merchant.

Contact Person

ATTRIBUTE DESCRIPTION
Role Role, for example–Brand Manager.
Title The title of the contact person.
First Name First name.
Last Name Last name.
Phone Phone number.

Merchant Profile

ATTRIBUTE DESCRIPTION
Description Description provided by the merchant.
Public Email Public email address.
Public Phone Public phone number.
Fax Number Fax number.
Logo URL The link to the merchant’s logo.
Address Details Merchant’s address.

Merchant’s legal information:

ATTRIBUTE DESCRIPTION
Cancellation policy Cancellation policy.
Terms and conditions Terms and conditions.
Data Privacy Data privacy per locale.
Imprint Legal imprint per locale.

Users

This section displays a list of users associated with the merchant and provides options to Edit, Deactivate, or Delete the users directly from the list.

Managing merchant users

For instructions on managing merchant users, see the following documents: