Merchant Product Restrictions feature overviewEdit on GitHub
At its core, the Product Restrictions feature allows merchants to define the products that are available to each of their B2B customers.
In terms of Merchant concept, the merchant is the one who sells products on a marketplace and can set prices.
Product restrictions from a merchant to a buyer give merchants another layer of control over the information, a customer can see in the shop application. Based on product restrictions, you can:
- Create a list of products;
- Hide the product information for the products (pricing, appearance in the search/filters), and limit access to a product details page.
Product Restriction feature works on the basis of whitelist/blacklist lists. That means that products that are added to whitelist are always shown to a customer while blacklisted products are hidden from the customer view.
To restrict the products, a Shop Administrator needs to create a product list, include the necessary products to the list and blacklist them for a specific merchant relationship. All other products will be available for that merchant relationship.
To create product lists, follow the guideline for the Back Office.
You can check more cases of product restrictions workflow on the Restricted Products Behavior page.
- Currently, in the situation, when a single product from the product set is blacklisted, the other items are displayed in the shop. We are going to update the logic in a way, that in case any of the items in the product set gets blacklisted, all relevant product sets containing this item will get blacklisted too.
- The current functionality allows displaying the whole product bundle even if it contains the blacklisted customer-specific products. We are working on updating the logic so that if the bundle product includes a blacklisted item, the whole bundle is also blacklisted for a customer.
Related Business User articles
|BACK OFFICE USER GUIDES|
|Create product lists to set product restrictions|
|Edit a product list|
|Export a product list|
|Remove a product list from the system|
|Assign products to a product list|
|Remove products from a product list|
Are you a developer? See Merchant Product Restrictions feature walkthrough for developers.
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