Edit customers

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This document describes how to edit customers in the Back Office.

Prerequisites

Edit a customer

  1. Go to Customers > Customers. This opens the Customer page.
  2. Next to the customer you want to edit, click Edit.
  3. On the Add a customer page, select a SALUTATION.
  4. Enter a FIRST NAME.
  5. Enter a LAST NAME.
  6. Select a GENDER.
  7. Select a DATE OF BIRTH.
  8. Enter a PHONE.
  9. Enter a COMPANY.
  10. Select a LOCALE.
  11. To send a password change link to the customer’s EMAIL, select the SEND PASSWORD TOKEN THROUGH EMAIL checkbox.
  12. Select a BILLING ADDRESS.
  13. Select a SHIPPING ADDRESS.
  14. Click Save. This opens the View page with a success message displayed.

Reference information: Edit a customer

ATTRIBUTE DESCRIPTION
EMAIL Email address. To change a customer’s email address, you have to create the customer from scratch.
SALUTATION Formal salutation.
FIRST NAME First name.
LAST NAME Last name.
GENDER Gender.
DATE OF BIRTH Date of birth.
PHONE Phone number.
COMPANY Company. Not to be confused with a B2B company.
LOCALE Locale.
SEND PASSWORD TOKEN THROUGH EMAIL If you select the checkbox, after saving the customer, an email will be sent to the customer containing a link. By accessing the link, the customer will be able to set a password for the account. If you don’t select this option, the customer will still be able to request the password reset email on the Storefront.
BILLING ADDRESS When placing an order, this address will be selected by default for billing. To add an address, see Add customer addresses.
SHIPPING ADDRESS When placing an order, this address will be selected by default for shipping. To add an address, see Add customer addresses.