Reference information - Reclamations

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This topic describes the additional reference information you need to know when working with reclamations.

After a reclamation has been created, i.e. the order has been flagged as “claimed”, it will appear on the Overview of reclamations page.

The following information is available on the page:

  • Reclamation number and date of creation
  • Customer name and email
  • Order state (either opened or closed) and order id
  • Actions that you can perform on the reclamation (View and Close)