Reference information - Reclamations

This topic describes the additional reference information you need to know when working with reclamations.

After a reclamation has been created, i.e. the order has been flagged as “claimed”, it will appear on the Overview of reclamations page.

The following information is available on the page:

• Reclamation number and date of creation
• Customer name and email
• Order state (either opened or closed) and order id
• Actions that you can perform on the reclamation (View and Close)