Managing Merchant Order Thresholds

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This topic describes the procedures for managing thresholds per merchant relation.

To start working with Merchant Relationships thresholds, navigate to the Threshold > Merchant relationships section.

Note
Thresholds for merchant relationships do work only for a certain merchant relationship that was created in the **Merchant Relations** section in the Back Office.

This type of threshold is managed by editing a specific merchant relation.

The list of available merchant relations in the Merchant relationships table is build based on the relations that were previously added to the Merchant > Merchant Relations section in the Back Office. So those need to be created you can proceed to the minimum order value setup. Every merchant relationship can have both hard and soft threshold. The thresholds need to be configured for every store and currency.

Setting up a Hard Threshold

To set up a hard threshold for a specific merchant relation:

  1. On the Merchant relationships, click Edit in the Actions column.
  2. On the Edit Merchant Relationship Threshold page, from the drop-down list select the store and currency for which you configure the minimum order value.
  3. Populate the Enter threshold value field.
  4. Enter the message for both locales.
  5. For the Soft Threshold, select None and click Save.

See Threshold: Reference Information to know more about the hard threshold.

Setting up a Soft Threshold

To set up a soft threshold for a merchant relation:

  1. On the Merchant relationships page, click Edit in the Actions column.
  2. On the Edit Merchant Relationship Threshold page, from the drop-down list select the store and currency for which you configure the minimum order value.
  3. Do not populate the Hard Threshold section.
  4. Depending on the soft threshold that you want to set up, select the soft threshold type.
  5. Enter the threshold value and, in addition to it, the respective fields based on the type you have selected:
    • For the Soft Threshold with message: N/A
    • For the Soft Threshold with fixed fee: Enter the fixed fee value.
    • For the Soft Threshold with flexible fee: Enter the flexible fee value.
  6. Populate the Message field for both locales.
  7. Click Save.

See Threshold: Reference Information to know more about the soft threshold and its types.

Setting up both Hard and Soft Threshold

To set up both threshold types:

  1. Populate both the Hard Threshold and Soft Threshold sections, following the procedures described above.
  2. Click Save.