Managing Merchant Relations

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This article describes how you create and manage the Merchant Relations in the Back Office.


To start managing merchant relations, navigate to the Merchants > Merchant Relations section.


Prerequisites To be able to create a merchant relation, you need to have a fully set up company account in the Company Account section as the company data drives from there.


Creating a Merchant Relation

To create a merchant relation:

  1. On the Overview of Merchant relation page, click Add Merchant relation in the top right corner.
  2. On the Create Merchant Relation page, select the merchant in the Merchant drop-down list.
  3. In the Company drop-down list, select the company with which you build the merchant relation, and click Confirm.
  4. Select the business unit owner based on the company you selected and assigned business unit(s) based on the business unit owner.
  5. Once done, click Save.

The merchant is created and can be used to create merchant specific prices (see Creating an Abstract Product and Creating a Product Variant to know more). As well as they can be used to create merchant relationship thresholds (see Managing Merchant Relationships Thresholds for more details).


Sorting the Merchant Relation Table

You can sort the table of merchant relations based on the company for which the merchant relation has been created.

To sort the List of Merchant relations table, select a specific company in the Company drop-down list that is above the table. Sorting merchant relations

Once the company is selected, the table is sorted to display only the merchant relations that are created with this specific company assigned.


Editing a Merchant Relation

To edit a merchant relation:

  1. On the Overview of Merchant relation page in the Actions column, click Edit for a specific merchant relation.
  2. On the Edit Merchant Relation page, you can update only the Business unit owner and Assigned business units values.
  3. Once done, click Save.

Deleting a Merchant Relation

To delete a merchant relation, click Delete in the Actions column for a specific merchant relation on the Overview of Merchant Relation page.