Agent Assist feature walkthrough

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The Agent Assist feature allows adding an agent, a person who assists customers: advises the best fit for customers and performs various activities on behalf of a customer on the Storefront.

To learn more about the feature and to find out how end users use it, see Agent Assist feature overview for business users.

INTEGRATION GUIDES GLUE API GUIDES DATA IMPORT
Agent Assist feature integration Authenticating as an agent assist
Glue API: Agent Assist feature integration Searching by customers as an agent assist
Customer Account Management feature integration Impersonating customers as an agent assist
Customer Account Management + Agent Assist feature integration Managing agent assist authentication tokens