Marketplace Order Management feature walkthrough

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With the Marketplace Order Management feature, default orders that contain additional information about the merchants are called Marketplace orders. In turn, every merchant can view and manage only the orders that are related to their items. Such orders are called merchant orders.

User documentation

To learn more about the feature and to find out how end users use it, see Marketplace Order Management feature overview for business users.

Module relations

  • Relations between modules in the Marketplace Order entity:

Marketplace order module relations

  • Relations between modules in the Merchant Order entity:

Merchant order module relations

Merchant Order total is the sum of the totals making up the merchant order. The Merchant Order total is in one to one relation to the Merchant Order. The Merchant Order total is in many to one relation to the Marketplace/Sales Order total. The sum of all the merchant order totals and Marketplace-assigned expenses equals the Marketplace order total.

Marketplace and merchant state machine connections

The following schema illustrates the connections between the Marketplace and merchant state machine.

Marketplace and merchant state machine module schema

INTEGRATION GUIDES GLUE API GUIDES DATA IMPORT
Marketplace Order Management feature integration Retrieving Marketplace orders File details: merchant_oms_process.csv
Marketplace Order Management + Order Threshold feature integration File details: merchant-order-status.csv
Marketplace Order Management + Customer Account Management feature integration
Marketplace Order Management + Cart feature integration